The Chateau Spa & Wellness Resort Bukit Tinggi | Bukit Tinggi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

Nestled amidst a lush tropical rainforest and inspired by an 18th century Haut Koenigsbourg castle in Alsace, France, The Chateau Spa & Wellness Resort is a 5-star Bukit Tinggi hotel offering an expansive luxury experience with award-winning spa treatments and fine dining options. This resort emphasizes wellness and relaxation, making it an ideal haven for guests seeking rejuvenation.

Rooms & Suites

The Chateau Spa & Wellness Resort features 172 elegantly designed rooms and suites inspired by European décor, offering luxury amenities such as flat-screen TVs, minibars, and complimentary organic coffee and tea. The expansive 1883.5 ft² presidential suite boasts spectacular views and includes a dedicated spa treatment area, large living space, and a fully equipped kitchen.

Dining Options

Dining at The Chateau Spa & Wellness Resort includes La Vie, an all-day dining restaurant specializing in international cuisine with organic, fresh ingredients, and L'asiette, which offers an exquisite fine dining experience featuring authentic Indian cuisine. Guests can enjoy a luxurious afternoon tea experience at Belle Vue, complemented by the serene ambiance of the surrounding lush gardens.

Leisure & Activities

Recreational activities abound at The Chateau Spa & Wellness Resort, including access to an Adventure Park that features the longest Flying Fox zip line in South East Asia, rock climbing, and serene walks through the Japanese Village garden. Guests can unwind at the resort's swimming pools or participate in wellness programs at La Santé Spa, known for its organic treatments and picturesque location.

Business & Services

The Chateau Spa & Wellness Resort provides business facilities, including a well-equipped meeting room suitable for corporate events and private discussions, while offering personalized services. A variety of shuttle services are available for convenient transportation to local attractions and popular sites such as the Genting Highlands Theme Park, just a short distance away.

“Nestled beautifully in the hills, the hotel is surrounded by lush forests and offers stunning views that are just a delight for nature lovers.”view full review

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“A charming retreat with stunning surroundings and great service.” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel The Chateau Spa & Wellness Resort provides visitors with a free full breakfast.

Pets are not allowed.

English, Chinese, Russian, Arabic, Malay, Tagalog / Filipino

Year renovated:2012

Number of floors:7

Number of rooms:180

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

950 sq. feet

Bed options:

2 Single beds

Bathtub

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Deluxe Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Bukit Tinggi 1.2 mi

Airports

Sultan Abdul Aziz Shah (SZB) 46.0 mi

Kuala Lumpur International (KUL) 69.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

I had a fantastic Signature Massage at La Santé, the spa at The Chateau. The therapists were incredibly skilled, and I felt thoroughly relaxed after the treatment. The serene atmosphere added to the overall experience, making it a must-try for anyone visiting!

James123. USA, 2024-04-10Read full review on

Delicious Dining Options

Dining at Lassiette was a true delight! I enjoyed a beautifully prepared 4-course meal featuring organic ingredients. The ambiance was really good, complemented by a talented pianist who added charm to our evening. Every bite was a culinary masterpiece, making our dinner truly nice.

Carl_1980. Canada, 2024-06-20Read full review on

Exhilarating Horse Riding

I had an exhilarating 90-minute horse riding experience at the hills down from The Chateau. The horses were well-trained and friendly, making for a fun adventure. The trainers were knowledgeable and provided excellent guidance throughout the ride, enhancing the overall enjoyment.

Peter_Smith. Australia, 2024-05-15Read full review on

Comfortable and Spacious Room

My One Bedroom Suite was spacious and comfortable, offering lovely views of the surrounding greenery. The amenities were great, making it a perfect retreat. I especially appreciated the warm welcome treats waiting for us upon our arrival, adding a special touch.

Al_2024. UK, 2024-07-30Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Darts

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Karaoke
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

Map view

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

City landmarks

Bukit Tinggi

Adventure Park by Colmar Tropicale

3100 ft

Bukit Tinggi

Four Face Buddha

3100 ft

Garden

Botanical Garden

1.6 mi

Parks

Japanese Garden

1.8 mi

Farm

Rabbit Farm

1.7 mi

Bukit Tinggi

Orchard Farm

2.1 mi

Bentong Waterfall

2.6 mi

28700 Bentong

Kesyar Falls Eco Sanctuary

2.7 mi

Gunung Mengkuang

2.7 mi

Stadiums

Arena Of Stars

3.4 mi

Amusement & Theme Parks

Ripley's Believe It or Not Odditorium

3.4 mi

Genting Highland

Chin Swee Temple

3.6 mi

First World Plaza

Skytropolis Indoor Theme Park

3.3 mi

Genting Highlands Resort

Genting Highlands Theme Park

3.4 mi

Level 1

The VOID

3.4 mi

Level T2A

Snow World

3.4 mi

Farm

Bukit Tinggi Rabbit Farm

3.9 mi

Nearby

Bukit Tinggi

Colmar Tropicale

1700 ft

Bukit Tinggi

high hill

1500 ft

Restaurants

La Flamme

1200 ft

KM48

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

Exceptional service

Comfortable rooms

Misleading location info

Some expensive dining options

8.2/10

Great

Rooms

8.6

Location

8.4

Service

9.0

Dining

7.2

Maurice

United States of America, February 2025

8.4/10

I had a last-minute escape to this resort, and I’m so glad I booked it! The service was truly exceptional—attentive staff, wonderful amenities, and a truly comfortable room. However, I do wish the location was clearer since it took longer to reach some attractions than expected.

Rooms

9.0

The room was comfortable and well-prepared with ironing facilities ready upon arrival. I experienced the best night’s sleep thanks to the cozy bed and pillows.

Service

10.0

The service here was top-notch! Every staff member went above and beyond to ensure our stay was perfect, from the warm welcome to personalized touches throughout our stay.

Location

6.0

Nestled in beautiful nature, the location is serene but can be a bit misleading as some attractions are further away than mentioned, which can impact travel plans.

Dining

9.0

Dining was a highlight! Both L'assiette and Belle la Vue offered delicious breakfasts and fantastic afternoon tea. The dinner at La Vie was also delightful.

Facilities

8.0

Although I didn’t use the gym or spa this time, I could see they offered impressive facilities that I’m excited to try on my next visit.

Exceptional service

Misleading location info

Maria

United States of America, February 2025

8.6/10

Our stay at The Chateau was a delightful escape! The stunning surroundings and beautiful hotel made for a relaxing getaway. The staff was genuinely attentive, and the variety of activities kept us engaged. However, while the rooms were comfortable, some minor maintenance issues were noted. Dining was a bit hit or miss for breakfast, but overall, we felt it was great value for money.

Rooms

8.0

The rooms were spacious, clean, and comfortable, perfect for a relaxing stay.

Service

10.0

The staff really knew how to create an experience, making us feel welcomed throughout our stay.

Location

10.0

Located in a beautiful, peaceful area, it was perfect for a retreat with fresh air and greenery surrounding us.

Dining

7.0

The dining experience had room for improvement, especially at breakfast where the options felt a bit limited.

Facilities

8.0

Facilities like the pool were enjoyable, but I wished for more variety in amenities offered.

Dwight

United States of America, February 2025

8.0/10

I had a memorable and serene retreat at this hotel, which is beautifully designed like a castle and surrounded by lush greenery. The staff provided exceptional hospitality throughout our stay, making us feel warmly welcomed. The rooms offered stunning views, especially with the outdoor jacuzzi, but I did notice some rooms left empty, which felt a bit odd. The breakfast was decent, but I was hoping for more variety over the three days. Overall, the hotel’s ambiance is peaceful, making it a perfect getaway from city life, though the options for dining nearby are quite limited.

Rooms

9.0

The duplex rooms were beautiful, featuring an outdoor jacuzzi with stunning views overlooking the forest. Regrettably, some rooms seemed to be unused, which felt slightly unsettling.

Service

10.0

The service was excellent and the staff, especially Mark, were professional and attentive to our needs, ensuring our experience was memorable.

Location

7.0

Nestled in Bentong, Pahang, the location provided a great escape with cool weather, making it ideal for a peaceful weekend getaway, though food options nearby could be better.

Dining

6.0

The breakfast spread was fairly limited and could use more variety, especially considering our three-day stay. It was average and not quite what I was hoping for.

Facilities

8.0

The facilities, including a clean swimming pool and well-maintained gym, were enjoyable and added to the overall comfort of our stay.

William

United States of America, January 2025

7.8/10

I had a lovely stay at this resort, where the friendly and attentive staff truly enhanced my experience. The tranquility of the surrounding jungle and the beautiful scenery contributed to a peaceful atmosphere. However, there were a few service hiccups, such as not being informed about the boot camp schedule, which was a bit frustrating. Overall, it was a relaxing getaway with great amenities.

Rooms

8.0

Our room was perfectly clean and cosy, with amazing views overlooking lush mountains. We had a nice balcony to enjoy the scenery, but it was disappointing that our room wasn't ready until 4 PM despite low occupancy.

Service

7.0

The staff was attentive and went the extra mile to make us feel welcome, though there were a few moments where communication could be improved.

Location

9.0

The hotel is nestled in beautiful forested hills, making it a great spot for relaxation and easy access to nearby attractions.

Dining

7.0

The dining experience was decent, but I found the breakfast selection to be rather limited on some days. On the plus side, the staff were accommodating and even prepared breakfast for an early departure.

Facilities

8.0

The amenities were impressive, especially the pool and spa facilities, which added to our overall enjoyment of the stay.

Great scenery

Service inconsistencies

Bill

United States of America, January 2025

8.4/10

My stay at the Chateau was truly memorable, from the warm welcome to the fantastic spa treatments. The lush surroundings provided a peaceful retreat, but there were a few hiccups during the check-in process. Overall, it was a rejuvenating experience, and I left feeling completely pampered and recharged.

Rooms

9.0

The room was immaculate and had a super comfortable bed with pillows that made it hard to get out in the morning. The view of the lush forest greenery was a tranquil touch.

Service

8.0

Service was generally very attentive and friendly, which truly contributed to the relaxing vibe of my stay. However, there were some moments of confusion during check-in that could be improved.

Location

10.0

The hotel is tucked away in the middle of the jungle, offering a serene atmosphere that’s perfect for a getaway. The cool weather made the experience even more enjoyable.

Dining

7.0

Dining was a mix; some meals were excellent and met expectations, particularly the buffet dinner. However, I did find some dishes just average and lacking in flavor.

Facilities

8.0

Facilities like the spa and swimming pool were well-maintained and added to the overall luxury experience, though the spa's decoration could use a refresh.